How do I access and send from a shared mailbox using Microsoft Outlook?

1. Wait 10 minutes after IT has added you to the shared mailbox
2. Close and reopen Outlook
3. The shared mailbox should now appear in your folder pane on the left side of Outlook
   • If it doesn’t automatically appear, you can manually add the shared mailbox for either the New Outlook or Classic Outlook 

To learn how to send, reply (if you have send privileges), or search the shared inbox, please check the Microsoft Knowledge Base and select the version of Outlook you are using.

1. Wait 10 minutes after IT has added you to the shared mailbox
2. Visit https://outlook.com/northwood.edu
3. Log in using your Northwood credentials
4. Add the shared mailbox as a folder or in a separate browser window

To learn how to send, reply (if you have send privileges), or search the shared inbox, please check the Microsoft Knowledge Base.