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Northwood IT System Status

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Upcoming Maintenance

Welcome to the IT Help Desk Client Portal!

The IT Help Desk client portal empowers faculty, staff, and students the ability to search for answers and find solutions to common technology issues in a time-efficient manner.

This portal also allows users to electronically submit IT requests, track progress, provide feedback and withdraw requests.
Once an online service request is submitted, it will be automatically routed to the appropriate technician who will immediately be notified and can begin working on the request!
Closed for the Holidays

In observance of the holiday season, Northwood University will be closed for business effective Monday, December 26, through Friday, December 30, 2022. We will officially reopen on Monday, January 2, 2023.

As always, if you need immediate IT assistance, please view answers to common questions in our Knowledge Base or submit an IT Service Request using our Client Portal which is available 24/7.

We wish you all a safe, relaxing, and memorable holiday season!

Contact Us - Winter Break Hours

 Hours   Monday-Friday | 8AM-5PM
*All times are in EST

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