Need IT Assistance?

Login to Submit an IT Request Search for Answers My Submitted Requests Reset My Password

Northwood IT System Status

Systems Status

Upcoming Maintenance

Welcome to the IT Help Desk Client Portal!

The IT Help Desk client portal empowers faculty, staff, and students the ability to search for answers and find solutions to common technology issues in a time-efficient manner.

This portal also allows users to electronically submit IT requests, track progress, provide feedback and withdrawal requests.
Once an online service request is submitted, it will be automatically routed to the appropriate technician who will immediately be notified and can begin working on the request!

IT Help Desk Tweets

Contact Us

In Person Griswold Center | Room 201

IT Help Desk Hours

Monday - Thursday 7:30AM - 9:00PM
Friday 7:30AM - 6:00PM
Saturday 12:00PM - 5:00PM
Sunday 5:00PM - 10:00PM
Please note all hours are in EST and may vary during holiday breaks or when classes are not in session

 Computer Lab Hours and Locations