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Categories (8)
Blackboard
Information on Blackboard Learn, Collaborate, and other software used for teaching and learning
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Hardware
Information on desktops, laptops, printing and other computer hardware
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Network, WiFi, and VPN Connectivity
Information on connecting a computer or device to the NU network
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Password and User Account Access
Information about your Northwood password, account, system access, and network drive/share requests
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Phones and Voicemail
Information related to Phones, Voicemail, and Fax Machines
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Security & Safe Computing
Information on IT security including update system software and how to protect yourself.
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Software and Applications
Information on NU email (Outlook), calendar, and other University systems and software
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General Questions
Answers to common technical questions
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Popular Articles
Why can't I log in to my.northwood.edu (Blackboard)?
How do I install Microsoft Office 365 on my personally-owned device(s)?
How do I reset/change my current, expired or forgotten password?
How do I connect and register my phone, computer or entertainment devices to the northwood WiFi or dorm network ethernet port?
How do I add or remove my Northwood email on a mobile device?