Knowledge Base

Categories (8)

Blackboard

Information on Blackboard Learn, Collaborate, and other software used for teaching and learning
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Hardware

Information on desktops, laptops, printing and other computer hardware
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Network, WiFi, and VPN Connectivity

Information on connecting a computer or device to the NU network
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Password and User Account Access

Information about your Northwood password, account, system access, and network drive/share requests
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Phones and Voicemail

Information related to Phones, Voicemail, and Fax Machines
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Security & Safe Computing

Information on IT security including update system software and how to protect yourself.
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Software and Applications

Information on NU email (Outlook), calendar, and other University systems and software
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General Questions

Answers to common technical questions
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