Important: If your identity was verified, but we could not find a matching Northwood account, your account information may need to be updated. The IT Help Desk cannot update this information. Select your Northwood status below to find out who to contact.
Contact the Business Office (989.837.4207) to update your name, date of birth, phone number, or mailing address.
After your information is updated, wait up to 4 hours before trying identity verification again.
Important information about alumni accounts:
Contact Human Resources (989.837.4345) to update your name, date of birth, phone number, or mailing address.
Contact your local Program Center Manager to get your Northwood username or update your name, date of birth, phone number, or mailing address.