How do I connect to Northwood WiFi or dorm Ethernet?

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Important: Private Address / MAC Randomization must be turned OFF! If it is enabled, your device will not maintain connectivity and may require repeated registration.
▸ Student, Staff or Faculty
▸ Computer, Tablet or Cell Phone
  1. Turn off MAC Randomization/Private Address
  2. Connect to northwood WiFi
  3. Open a web browser
    • If you aren't automatically redirected, go to wifi.northwood.edu
  4. Select Students, Faculty, and Staff
  5. Sign in with your Northwood username and password
  6. Click Register My Device
    • Wait for the countdown to finish
  7. Close the browser and try loading a webpage
▸ Gaming Console, Smart TV or Other Devices
  1. Turn off MAC Randomization/Private Address
  2. Connect the device to northwood WiFi
  3. On a previously registered computer, tablet, or phone, go to wifi.northwood.edu
  4. Select Register a Smart Home Device or TV
  5. Sign in with your Northwood username and password
  6. Enter the device's MAC address and select the device type
  7. Click Register
    • Wait 5 minutes for the device to connect

Some smart home, streaming, and entertainment devices do not support the type of WiFi network used by Northwood (WPA2-Enterprise). Google Home, Nest, and Chromecast are not supported, along with other devices that require a standard home WiFi network. Before purchasing or connecting a device, check the manufacturer's specifications to confirm it supports WPA2-Enterprise WiFi.

▸ Connect a Device Using an Ethernet Cable
▸ Dubois and Miner Residence Halls
  1. Connect your device to one of the two green-labeled Ethernet ports below the wireless access point. Do not use the blue or red ports; they are not active
  • Computers, smart TVs, and other devices: Follow the Gaming Console, Smart TV or Other Devices registration steps above
  • Gaming consoles: Registration is automatic. Do not disconnect your console. Internet access should be available within 5–10 minutes

If you encounter issues, submit a service request.

router

▸ Naegele and North Village Apartments
  1. Connect your device to the green-labeled Ethernet port in your room
  • Computers, smart TVs, and other devices: Follow the Gaming Console, Smart TV or Other Devices registration steps above
  • Gaming consoles: Registration is automatic. Do not disconnect your console. Internet access should be available within 5–10 minutes.

If you encounter issues, submit a service request.

▸ On Campus Visitor

Visitors can access Northwood WiFi for 60 hours. For longer stays, you must register again after access expires.

  1. Turn off MAC Randomization/Private Address
  2. Connect to northwood WiFi
  3. If you're not redirected, go to wifi.northwood.edu
  4. Select Guests and agree to the Acceptable Use Policy
    • Wait for the countdown to finish
  5. Close the browser and try loading a webpage

Details

Details

Article ID: 30144
Created
Wed 5/10/17 10:26 AM
Modified
Mon 10/26/26 11:27 AM

Related Services / Offerings

Related Services / Offerings (1)

Network Support
• Report WiFi or wired (ethernet) network issues • Assistance with VPN Access or Blocked Websites