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Password or Security/Verification Methods Assistance
Password or Security/Verification Methods Assistance
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• Request assistance with your Northwood credentials, security/verification methods or if you cannot log into a NU owned computer, Blackboard, Perceptive Content, or WebMail
Preferred Contact Number
Northwood User Affiliation
Northwood User Affiliation
Student (Current or Former)
Employee (Staff, Faculty or Student Worker)
Parent/Proxy of Student
Password/Login Issue Type
Password/Login Issue Type
my.northwood.edu or Perceptive Content
Security Methods (Authenticator App, Phone Number)
Person Proxy
Colleague
Have you attempted to use our Password Self Service System to reset or unlock your account?
No
Yes
Alternate Email (non @northwood.edu email address)
SELF-SERVICE NOTICE:
Please use our Password Self Service System to attempt to reset or unlock your account before submitting a service request.
https://nusites.northwood.edu/pwreset/
Proxy First and Last Name
Enter the full name of the proxy (person authorized to view accounts).
Student First and Last Name
Enter the full name of the student.
Student ID#
Enter 7 digit Northwood ID# of the student.
Description
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Screenshot/Attachment
Legible screenshots displaying the exact error message or attachments related to the request. For screenshot directions please visit
http://www.wikihow.com/Do-a-Screen-Shot
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Other Fields
Your name
Your first name
Your last name
Your email address
Verification Code