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About Us

The IT Help Desk is the central point of contact for all technology-related questions or concerns at Northwood University!

Our IT Help Desk Analysts aim to resolve your issue on-the-spot, however in some cases a service request may be routed to a skilled technician who can provide assistance as efficiently as possible.

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Contact Us

Telephone 877.209.HELP
In Person Griswold Center | Room 201

IT Help Desk Hours

Monday - Thursday 7:30AM - 9:00PM
Friday 7:30AM - 6:00PM
Saturday 12:00PM - 5:00PM
Sunday 5:00PM - 10:00PM
Please note: hours are in EST and may vary during holiday breaks, or when classes are not in session