How do I toggle Twinning on my Mitel office phone to my cell phone?

1. Once IT sends you an email saying that you've been approved, open a web browser (i.e. Chrome, Edge, Firefox, Safari, etc)
2. Go to https://micollab.northwood.edu/ucs/micollab/ 
3. Click Accept
4. Sign in using your Northwood username and password
5. Click Settings
6. Click Manage Status
7. Click the vertical stacked three dots (top right of the screen

8. Click New
9. Enter the desired Name (i.e. Working from Home, Telecommuting, etc)
10. Under the Call Using section use the drop-down to choose Mobile (if mobile is not listed please contact HR)
11. Under Send my calls to, select My Ring Group:  
    • Uncheck the box to the right of DeskPhone so that your desk phone won’t ring   
    • Check the box to the right of Mobile so your cell phone will ring 
12. Click Done

1. Open a web browser (i.e. Chrome, Edge, Firefox, Safari, etc)
2. Go to https://micollab.northwood.edu/ucs/micollab/ 
3. In the upper right corner, click on Your Name
4. Select the status that you created from STEP 1 above

Incoming calls to your Mitel desk phone extension will ring simultaneously with your mobile phone.
You will see the incoming number display on your mobile device
Simply answer your cell as normal
NOTE:  If you are another phone call, decline a call, or if your cell phone is off when a call is received you will get a voicemail message on your cell phone. If you let the phone ring until voicemail picks up, you will get a voicemail message to your Mitel phone and Northwood email.

Open a web browser (i.e. Chrome, Edge, Firefox, Safari, etc)
Go to https://micollab.northwood.edu/ucs/micollab/ 
In the Search or Dial box enter the person’s name (for internal or saved contacts only), 4 digit extension or a 10 digit phone number (do not include a 9 prefix)
Hover over the appropriate match and click the phone icon to make the call
Dialing... will be display   
Your cell phone will receive a call from your work number, you must answer
After answering your cell phone, the number you entered in the Search or Dial box will be called and will show as coming from your work number instead of your cell number

Open a web browser (i.e. Chrome, Edge, Firefox, Safari, etc)
Go to https://micollab.northwood.edu/ucs/micollab/ 
Sign in using your Northwood username and password
Update your cell phone number in the External Hot Desk Number field 
Select Save at the top

Open a web browser (i.e. Chrome, Edge, Firefox, Safari, etc)
Go to https://micollab.northwood.edu/
Sign in using your Northwood username and password
Remove your cell phone next to External Hot Desk Number:
Select Save at the top