How do I VPN into the Northwood network while off-campus?

▸Using a Northwood-Owned Computer
  1. Make sure you're off campus and connected to the internet (WiFi or Ethernet)
  2. Open FortiClient VPN from the Start Menu
  3. Choose SAML Login
    • Don’t see it and it says “Register with Zero Trust”? Enter ems.northwood.edu, select Connect, then choose SAML Login
  4. Enter your Northwood email (username@northwood.edu) and password
  5. Verify with your MFA method, or select Sign in another way to use a different one
    • Ignore the “Don’t ask again for 90 days” box, a code is required every time
  6. Accept Northwood’s AUP
  7. A yellow lock icon appears when you’re connected

Disconnect
Right-click the blue FortiClient icon in the system tray and select Disconnect from Northwood VPN

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▸Using a Personally-Owned Computer
▸I'm an Employee
  1. Make sure your Northwood-owned, on-campus device is powered on (IT can’t turn it on remotely)
  2. Open a web browser (Chrome, Edge, or Firefox)
  3. Go to vpn0.northwood.edu
  4. Click Single Sign-On
  5. Enter your Northwood email (username@northwood.edu) and password
  6. Enter the code from your MFA method
  7. Click Login
  8. Under bookmarks, select the name of your NU-owned computer
  9. Enter your Northwood email and password again
  10. Click Login
    • Multiple monitors are not supported Sessions time out after 5 minutes of inactivity

 

Disconnect
Close the browser with the remote session or sign out of your account on the remote session

▸I'm a Vendor
  1. Make sure your Northwood-owned, on-campus device is powered on (IT can’t turn it on remotely)
  2. Open a web browser (Chrome, Edge, or Firefox)
  3. Go to vpn0.northwood.edu
  4. Click Single Sign-On
  5. Enter your Northwood email (username@northwood.edu) and password
    • If More information required page appears
      • Select Skip setup
      • Select Next
  6. Under bookmarks, select the name of your NU-owned computer
  7. Enter your Northwood email and password again
  8. Click Login
    • Multiple monitors are not supported Sessions time out after 5 minutes of inactivity

Disconnect
Close the browser with the remote session or sign out of your account on the remote session

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Network Support
• Report WiFi or wired (ethernet) network issues • Assistance with VPN Access or Blocked Websites