▸ Name, Username and Display Name Changes
If you need to change your legal name with the University, contact the appropriate office to update your official record:
Once your official name change has been processed, your updated last name will automatically appear in Outlook, Teams, and other Northwood systems within 24 hours.
Click Submit IT Request if you need to:
- Update your Northwood email address to match a legal name change already processed by the Business Office or Human Resources (smithwm123 → studentwm123)
- Correct a typo in your displayed name or email address (Willam Student → William Student)
- Use a preferred name, nickname, or middle name (William Student → Bill Student or William Michael Student → Michael Student)
What is a Display Name?
The name others see in Outlook, Teams, and other Northwood systems.
What is a Username?
Your Northwood login name and the portion of your email address before @northwood.edu.
Note: Please allow up to 3 business days for email address and display name requests to be completed. Email address changes may result in up to 24 hours of temporary loss of access while updates are made across University systems.
Requesting Assistance
If you have reviewed the related articles and cannot find a solution to your issue in our Knowledge Base, please click on the Submit IT Request button for additional assistance. After you have completed the request form, a ticket confirmation message will be sent to your Northwood email account. Your ticket will be placed in an IT queue where it will shortly be assigned a technician who will work with you to resolve your request.