Search22 Results

Services or Offerings?
• Request assistance with a, Blackboard course, Grade Center, Northwood NOW, Turnitin, Kaltura MediaSpace, WebAdvisor, and/or Library Resources

• Request assistance with something not found in our service catalog

• Request the closure of your Northwood University Account

• Request assistance with Outlook or Office 365 Web App
• Request to create a shared drive, mailbox or calendar
• Request data recovery from a share drive

Concept through completion event technology planning and coordination, AV equipment and technical support for meetings from 6 to 6000 people.

• Assistance with Northwood computers, monitors, printers, TVs
• Request to have office technology moved from one location to another

Submit an IT project request.

• Report Suspicious Email
• Multi-Factor Authentication (MFA) Issues
• Self-Service Password Reset (SSPR) Issues

• Report WiFi or wired (ethernet) network issues
• Request an ethernet port activation on campus or in a dorm
• Assistance with VPN Access or Blocked Websites

• Request assistance with your Northwood credentials, security/verification methods or if you cannot log into a NU owned computer, Blackboard, Perceptive Content, or WebMail

• Reset your password 24 hours a day / 7 days a week by answering your security questions

• Assistance with Mitel phones including display name changes
• Request Voicemail assistance including VM Passcode Resets
• Report an issue with an emergency phone, fax, or NU-owned cell phone
• Request international data plan or MiFi/Hotspot on NU-owned cell phone

Information Technology requires all faculty and staff complete the General Core Cyber Security training module.