• Assistance with Northwood computers, monitors, printers, TVs
• Request to have office technology moved from one location to another
• Assistance with Mitel phones including display name changes
• Request Voicemail assistance including VM Passcode Resets
• Report an issue with an emergency phone, fax, or NU-owned cell phone
• Request international data plan or MiFi/Hotspot on NU-owned cell phone
• Request assistance with something not found in our service catalog