How do I VPN into the Northwood network while off-campus?

▸Using a Northwood-Owned Computer
  1. Make sure you're off campus and have internet (WiFi or Ethernet)
    • You should only be using VPN to access programs like Perceptive Content, Colleague, Share Drives or changing your NU password if not on-campus
  2. Open FortiClient VPN from the Start Menu
  3. Choose SAML Login
    • If this option isn't visible and it shows "Register with Zero Trust," enter ems.northwood.edu, select Connect, and you should then see the SAML Login option
  4. Enter your Northwood email (i.e. username@northwood.edu) and password
  5. Use your chosen Multi-factor Authentication (MFA) method, or choose Sign in another way for a different verification method
    • Disregard the Don’t ask again for 90 days box, you will be prompted every time to enter a verification code
  6. Accept Northwood's AUP
    • When connected, a yellow lock icon appears.

To disconnect, right-click the blue FortiClient icon in the system tray and pick Disconnect from Northwood VPN

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▸Using a Personally-Owned Computer
▸I'm an Employee
  1. Ensure that your Northwood-owned, on-campus, device is powered on and has surpassed the initial PGP screen
  2. Launch a web browser (such as Chrome, Edge, or Firefox).
  3. Navigate to vpn0.northwood.edu
  4. Click Single Sign-On
  5. Enter your Northwood email address(i.e. username@northwood.edu) and password
  6. Provide the code from your Multi-factor Authentication (MFA) method
  7. Click Login
  8. From the bookmarks, select the name of your NU-owned computer.
  9. Re-enter your Northwood Email Address and Password
  10. Click Login
    • Please note that multi-monitors are not currently supported

To disconnect, close the browser with the remote session or sign out of your account on the remote session.

**Your VPN session will timeout if left inactive for 5 minutes.

▸I'm a Vendor
  1. Ensure that your Northwood-owned, on-campus, device is powered on and has surpassed the initial PGP screen
  2. Launch a web browser (such as Chrome, Edge, or Firefox).
  3. Navigate to vpn0.northwood.edu
  4. Click Single Sign-On
  5. Enter your Northwood email address (i.e. username@northwood.edu) and password
    • If More information required page appears
      • Select Skip setup
      • Select Next
  6. From the bookmarks, select the name of your NU-owned computer.
  7. Re-enter your Northwood Email Address and Password
  8. Click Login
    • Please note that multi-monitors are not currently supported

To disconnect, close the browser with the remote session or sign out of your account on the remote session.

**Your VPN session will timeout if left inactive for 5 minutes.

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• Report WiFi or wired (ethernet) network issues • Assistance with VPN Access or Blocked Websites