How do I add / change my bank account for refunds or reimbursements?

Important - do not turn off an active Refund or Reimbursement account if you would like to add or change to a different account.

  1. Login to https://my.northwood.edu
  2. Click the Self-Service link
  3. Click the Banking Information tile
  4. Click the +Add an Account button
    • If you already have a refund or reimbursement account on file you will be required to enter your current bank account number, click the confirm button.
    • If you receive the error 'Your entry does not match the account we have on file' you have not keyed in the same account number we currently have on file. Please try keying in the number again. If you are still having difficulty please contact Finance and Accounting Services at 989.837.4207 and they will be able to assist you.
  5. Next to Refund, Reimbursement & Payment Deposit click the toggle button from Off to Activate
  6. Verify the effective date--the effective date must be on or after today's date
  7. Click the Next button
  8. Enter the bank account details
  9. Check the I agree to the terms and conditions check box
  10. Click the Submit button
  11. You will receive a confirmation email from nuaccountspayable@northwood.edu in your Northwood University email account.