How do I add or remove my Northwood email on a mobile device?

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Northwood University encourages users to utilize their mobile devices to access information in their university mailbox. This includes e-mail messages, voice mail messages, calendar items, contacts and task data.

The Microsoft Outlook App will offer the most consistent experience of any mail app, however, most mobile devices' native mail applications also support Exchange ActiveSync. Choose a link below to learn how to add or remove your NU email on a specific mobile device.

iPhones/iPads

How do I add my Northwood Exchange account to an iPhone/iPad

Update your iPhone or iPad to the latest operating system
If you are on-campus, disconnect from the northwood WiFi. If not, continue to step 3
Tap Settings on the Home screen
Tap Mail
Tap Accounts
Tap Add Account
Tap Microsoft Exchange
Enter your full email address (username@northwood.edu)
Enter a Description (not required)
Tap Next
Tap Sign In
Enter your Northwood Password
Tap Sign In
- You will be prompted by Multifactor Authentication (MFA) via your default security method, if you have never added your NU email account to this mobile device.
Tap Accept
Choose what you would like to sync
Tap Save

Your email should download after several minutes.

NOTE: If your mail program is unable to find the settings and asks you to input additional information such as Domain and Server name, please press cancel and repeat the process until your device automatically finds the settings to complete your account.

If you experience difficulties with the steps above please download the Microsoft Outlook App from your device's App Store to sync your NU email with your mobile device.

How do I remove my Northwood exchange account from an iPhone/iPad

Update your iPhone or iPad to the latest operating system
Tap Settings on the Home screen
Tap Mail
Tap Accounts
Tap the Microsoft Exchange Account you want to remove
Tap Delete Account
- A Delete Account warning window will open.
Tap Delete from My Device to finish.

You have successfully deleted your Exchange account.

Androids

How do I add my Northwood exchange account from an Android

NOTE: Android devices vary from one another and the exact steps may slightly be different (If your device asks for a domain/server please input m.outlook.com)

If you are on-campus, disconnect from the northwood WiFi. If not, continue to step 2
Open your app tray and click on Settings
Locate and click on Accounts
From here click on Accounts
Then select Add Account
Select the Email option
Select Exchange or Corporate
Enter your full email address (username@northwood.edu)
Enter your Northwood Password
Click Next
- You will be prompted by Multifactor Authentication (MFA) via your default security method, if you have never added your NU email account to this mobile device.
On the Remote security administration popup, tap Apply
Choose which items you would like to synchronize and tap Next
On the Phone Administrator screen select Activate
Edit Account Name (optional)
Select Done

Your email should now download. The first download can take several minutes. By default, only the last 3 days of data will sync.

NOTE: Some devices will automatically download a security profile and ask you to accept it. Please click on allow or install and your device should start to sync.

If you experience difficulties with the steps above please download the Microsoft Outlook App from your device's App Store to sync your NU email with your mobile device.

How do I remove my Northwood exchange account from an Android

Use the instructions below to remove an Exchange account on your Android device. These steps apply to devices running Android 2.2 or above.

Note: Each Android version might be slightly different and it is likely that the Exchange account will show up as a Corporate Account.

Go to Applications > Email
On the Email screen, bring up the settings menu and tap Accounts
Press and hold the Exchange Account you want to delete until the Menu window opens
On the Menu window, tap Remove Account
On the Remove Account warning window, tap OK or Remove Account to finish

You have successfully deleted your Exchange account.

Personal Computers

The IT Help Desk does not assist or support users in setting up their Northwood University email account on their home computer's Outlook software. Instead, we encourage all end users to log in to Blackboard and use the Webmail tab to check their university email or sync their mobile devices with their NU account as shown above.

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Article ID: 30155

Created

Wed 5/10/17 1:47 PM

Modified

Fri 11/18/22 9:39 AM

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How do I add or remove my Northwood email on a mobile device?

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