Since publishers' integration of materials are outside of the Northwood Blackboard system -- the Northwood IT Help Desk staff are blocked from getting into these systems to troubleshoot issues.
Instead, publishers have a dedicated support staff that are very responsive to technical issues and is your primary contact for support. Below is a list of the support websites and phone numbers.
Cengage MindLinks
McGraw-Hill
Pearson MyLab
WileyPlus
If you have reviewed the related articles and cannot find a solution to your issue in our Knowledge Base, please click on the View Help Article button for additional assistance. After you have completed the request form, a ticket confirmation message will be sent to your Northwood email account.