How Do I Manage My Multi-Factor Authentication (MFA) Methods?

Multi-Factor Authentication (MFA) helps protect your Northwood account by requiring an additional verification method when signing in. You can manage your security methods at any time to add new methods, update existing methods, or remove methods you no longer use. Keeping multiple authentication methods on file is required to help ensure continued access to your account if you change devices or lose access to a verification method.

If you have previously setup methods, you must have access to your current multi-factor authentication (MFA) security methods in order to add new methods.

  1. Go to https://methods.northwood.edu
  2. Sign in with your Northwood username and password
    • If you no longer have access to your current authentication method(s), you must reset all security methods by visiting https://verify.northwood.edu
  3. Select Add sign-in method
  4. Choose the method you want to add
  5. Follow the prompts to complete setup
  6. Select Done when finished

Information Technology recommends configuring multiple authentication methods, including:

  • Microsoft Authenticator (recommended)
  • Mobile phone number
  • Personal email address

Having multiple methods helps ensure you can access your account and reset your password if you lose access to one of your devices.

You must have access to your current multi-factor authentication (MFA) security methods in order to change existing methods.

  1. Go to https://methods.northwood.edu
  2. Sign in with your Northwood username and password
    • If you no longer have access to your current MFA method(s), you must reset all security methods by visiting https://verify.northwood.edu and follow the Add a Security Method steps from above
  3. Select the method you want to change, or
  4. Choose Change next to Default sign-in method to update your default option
  5. Pick your preferred authentication method from the available options
  6. Save your changes and complete any verification prompts

You must have access to your current multi-factor authentication (MFA) security methods in order to remove existing methods.

  1. Go to https://methods.northwood.edu
  2. Sign in with your Northwood username and password
    • If you no longer have access to your current MFA method(s), you must reset all security methods by visiting https://verify.northwood.edu and follow the Add a Security Method steps from above
  3. Locate the method you want to remove
  4. Select Delete
  5. Confirm the deletion when prompted
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IT Security Support
• Nametag Issues • Multi-Factor Authentication (MFA) Issues • Self-Service Password Reset (SSPR) Issues