Multi-Factor Authentication (MFA) adds an extra layer of security to your account by requiring more than just a password. This helps protect your information and prevents unauthorized access, even if your password is compromised.
▸Option #1: Microsoft Authenticator (Recommended)
- Sign in to a Northwood system (i.e. Outlook, Teams, etc.)
- When prompted with "More information required", click Next
- On the "Keep your account secure" screen, click Next
- When prompted, download the Microsoft Authenticator app from your phone's App Store
- If you prefer SMS, choose Option #2 below
- On your computer, click Next
- Open the Microsoft Authenticator app on your phone
- Tap + (Add Account)
- Select Work or school account
- Tap Scan QR code
- Scan the QR code shown on your computer
- Approve the notification on your phone
- Follow any remaining prompts to complete setup
Note: You will be required to verify your MFA methods periodically. To avoid being locked out, make sure you have at least two security methods set up on your Northwood account.
▸Option #2: SMS / Phone Verification
- Sign in to a Northwood system (i.e. Outlook, Teams, etc.)
- When prompted with "More information required", click Next
- On the "Keep your account secure" screen, click Next
- Click I want to set up a different method
- Select Phone
- Enter your phone number
- Choose Text
- Enter the verification code you receive
- Follow any remaining prompts to complete setup
Note: You will be required to verify your MFA methods periodically. To avoid being locked out, make sure you have at least two security methods set up on your Northwood account.