How do I set up Multi-Factor Authentication (MFA) when prompted during sign-in?

Multi-Factor Authentication (MFA) adds an extra layer of security to your account by requiring more than just a password. This helps protect your information and prevents unauthorized access, even if your password is compromised.

  1. Sign in to a Northwood system (i.e. Outlook, Teams, etc.)
  2. When prompted with "More information required", click Next
  3. On the "Keep your account secure" screen, click Next
  4. When prompted, download the Microsoft Authenticator app from your phone's App Store
    • If you prefer SMS, choose Option #2 below
  5. On your computer, click Next
  6. Open the Microsoft Authenticator app on your phone
  7. Tap + (Add Account)
  8. Select Work or school account
  9. Tap Scan QR code
  10. Scan the QR code shown on your computer
  11. Approve the notification on your phone
  12. Follow any remaining prompts to complete setup

Note: You will be required to verify your MFA methods periodically. To avoid being locked out, make sure you have at least two security methods set up on your Northwood account.

  1. Sign in to a Northwood system (i.e. Outlook, Teams, etc.)
  2. When prompted with "More information required", click Next
  3. On the "Keep your account secure" screen, click Next
  4. Click I want to set up a different method
  5. Select Phone
  6. Enter your phone number
  7. Choose Text
  8. Enter the verification code you receive
  9. Follow any remaining prompts to complete setup

Note: You will be required to verify your MFA methods periodically. To avoid being locked out, make sure you have at least two security methods set up on your Northwood account.

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