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Security & Safe Computing
I keep receiving a "PGP Enter Passphrase for Key" pop-up on my machine. How do I fix it?
I keep receiving a "PGP Enter Passphrase for Key" pop-up on my machine. How do I fix it?
Tags
pgp
Resetting PGP Keys
Press the
Windows key
(
) on your keyboard (lower left of the keyboard between Ctrl and Alt)
In the Search field type in
Symantec Encryption Desktop
Click on the
Symantec Encryption Desktop
that populates under the Program(s) section
Select the
Tools
menu
Choose
Options...
Select the
Advanced
tab
Choose
Reset Key…
Click
Yes
to the Symantec Alert, “Are you sure you want to reset your key?”
Click
Next
Choose
Finish
on the PGP Key Generation Wizard.
Then click
OK
Exit out of the Symantec Encryption Desktop application
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IT Security Support
• Report Suspicious Email • Multi-Factor Authentication (MFA) Issues • Self-Service Password Reset (SSPR) Issues
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Check out this article I found in the IT Help Desk Client Portal knowledge base.<br /><br /><a href="https://northwood.teamdynamix.com/TDClient/1948/Portal/KB/ArticleDet?ID=43122">https://northwood.teamdynamix.com/TDClient/1948/Portal/KB/ArticleDet?ID=43122</a><br /><br />I keep receiving a "PGP Enter Passphrase for Key" pop-up on my machine. How do I fix it?
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