The Media/Instructional Services Department directly supports the use and maintenance of all audio visual and multimedia equipment and instructional technologies in classrooms, various facilities across Northwood and for major events. M/IS Technicians provide front line: consulting services, set-up, operation and support to clients and users, assisting in troubleshooting equipment problems and in assigning the vast inventory of AV equipment owned by Northwood.
Requesting Assistance
If you have reviewed the related articles and cannot find a solution to your issue in our Knowledge Base, please click on the Submit IT Request button for additional assistance. After you have completed the request form, a ticket confirmation message will be sent to your Northwood email account. Your ticket will be placed in an IT queue where it will shortly be assigned a technician who will work with you to resolve your request.