Current Northwood University users who have completed an official name change at the Business Office or through the Human Resources Department may also request that their my.northwood.edu username and/or email display name also be changed. Additionally, if a username is misspelled, please click on the "Submit IT Request" button to have the misspelling corrected.
NOTE: An official name change must occur at the university before the username can be changed.
After completing steps 1 and 2 below, please allow up to 3 business days for your username and/or email display name to be updated. You will be emailed by a technician when the change is complete.
Students or Alumni:
- Contact the Business Office (989.837.4207) to start the process of your name change request.
- Click on the "Submit IT Request" button at the right to provide your information for a username or email display change.
Employees:
- Contact Human Resources (989.837.4345) to start the process of your name change request.
- Click on the "Submit IT Request" button at the right to provide your information for a username or email display change.
Requesting Assistance
If you have reviewed the related articles and cannot find a solution to your issue in our Knowledge Base, please click on the Submit IT Request button for additional assistance. After you have completed the request form, a ticket confirmation message will be sent to your Northwood email account. Your ticket will be placed in an IT queue where it will shortly be assigned a technician who will work with you to resolve your request.