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Information Technology

Request service for a technology-related concern or issue. Please be sure to login to view all Northwood University services!

Categories (9)

User Account Access

• Login/Password Issues
• Additional Access Requests
• Department/Group Share Drive Requests

Media Services

• Event technology coordination
• General Media Services

Email and Collaboration Tools

• Email/Calendar and Archive Issues
• BlueJean Setup Assistance
• Teleconferencing/Webinar Services

Hardware and Software

• Hardware Support (Office, Classroom, Lab)
• Software Assistance (Colleague, Office, Etc)
• IT Purchase Requests | Device Reservation

my.northwood.edu

• Blackboard Course Assistance
• Northwood NOW or WebAdvisor Issues
• Publisher Integrations (SNAP, WileyPlus)

Network

• Network/WiFi/VPN Issues
• Port Activation
• Guest User Access

Phones and Voicemail

• Campus Phone Request or Changes
• Emergency Phone Issues
• Voicemail Assistance

Security and Safe Computing

• SANS Cyber Security Training

Website and Web Forms

• Website Updates/Changes
• Report Broken Links
• Web Form Assistance