• Assistance with Microsoft Office 365, Edge, Chrome, etc
• Assistance with administrative programs (Colleague, Perceptive Content, NXT, Civitas, Self-Service, Cbord, Zoom)
• Assistance with student programs (Office 365, Minitab, JMP, Kaltura, Self-Service)
• Assistance with a course software or publisher integrations like NetTutor, Insight, SNAP, WileyPlus, SIMnet, Pearson, etc