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  2. Information Technology

Information Technology

Find how-to documents and solutions to common technology-related concerns or issues.

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Categories (9)

Blackboard

Information on Blackboard Learn, Collaborate, and other software used for teaching and learning

Email, Calendars and Collaboration Tools

Information on NU email, calendar, and other productivity services like BlueJeans

Hardware

Information on desktops, laptops, printing and other computer hardware

Network, WiFi, and VPN Connectivity

Information on connecting a computer or device to the NU network

Password and User Account Access

Information about your Northwood password, account, system access, and network drive/share requests

Phones and Voicemail

Information related to Phones, Voicemail, and Fax Machines

Security & Safe Computing

Information on IT security including the ability to report a security incident and how to protect yourself.

Software and Applications

Information on University software

General Questions

Answers to common technical questions